2010 Usage Report
Knowledge Base Service
Daily/Monthly Breakdown Stats:
All statistics here are reported in Eastern Time (-5 GMT)
| Time Period | Jan 2010 |
Feb 2010 |
Mar 2010 |
Apr 2010 |
May 2010 |
Jun 2010 |
Jul 2010 |
Aug 2010 |
Sep 2010 |
Oct 2010 |
Nov 2010 |
Dec 2010 |
Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Browses against Knowledge Base (Local Maryland AskUsNow!) |
1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 4 |
| Searches against Knowledge Base (Global) |
0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
| Searches against Knowledge Base (Local Maryland AskUsNow!) |
0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
| Records Added to Database Manually (Local Maryland AskUsNow!) |
0 | 12 | 9 | 1 | 6 | 3 | 4 | 0 | 8 | 6 | 0 | 0 | 49 |
| Records Activated (Local Maryland AskUsNow!) |
0 | 0 | 0 | 0 | 0 | 0 | 35 | 0 | 0 | 14 | 0 | 0 | 49 |
Ask Service
Daily/Monthly Breakdown Stats:
All statistics here are reported in Eastern Time (-5 GMT)
| Time Period | Jan 2010 |
Feb 2010 |
Mar 2010 |
Apr 2010 |
May 2010 |
Jun 2010 |
Jul 2010 |
Aug 2010 |
Sep 2010 |
Oct 2010 |
Nov 2010 |
Dec 2010 |
Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Questions Assigned to Librarian | 12 | 6 | 10 | 5 | 2 | 2 | 3 | 5 | 4 | 0 | 2 | 1 | 52 |
| Questions Referred via E-mail | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 2 | 0 | 0 | 4 |
| Questions Claimed by Librarian | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 5 | 2 | 3 | 0 | 0 | 11 |
| Number of Patrons Logon | 0 | 0 | 12 | 2 | 2 | 0 | 2 | 0 | 3 | 0 | 0 | 0 | 21 |
| Questions Received via Patron Form | 22 | 10 | 13 | 5 | 3 | 3 | 8 | 14 | 10 | 9 | 3 | 2 | 102 |
| Answers Sent | 13 | 9 | 15 | 5 | 3 | 3 | 8 | 15 | 10 | 7 | 6 | 2 | 96 |
| Questions (Total) Received** | 22 | 10 | 13 | 5 | 3 | 3 | 8 | 14 | 10 | 9 | 3 | 2 | 102 |
Hourly Breakdown Stats -- Questions (Total) Received**:
Hour Jan
2010Feb
2010Mar
2010Apr
2010May
2010Jun
2010Jul
2010Aug
2010Sep
2010Oct
2010Nov
2010Dec
2010Total 00:00-00:59 0 1 2 0 0 0 0 0 0 0 0 0 3 01:00-01:59 2 0 0 0 0 0 0 1 0 0 0 0 3 02:00-02:59 0 0 1 0 0 0 0 0 0 0 0 0 1 03:00-03:59 0 1 0 0 0 0 0 0 0 0 0 0 1 04:00-04:59 0 1 0 0 0 0 0 1 0 0 0 0 2 06:00-06:59 0 1 1 0 0 0 0 0 0 0 0 0 2 07:00-07:59 0 0 1 0 0 0 0 1 0 0 0 0 2 08:00-08:59 0 0 0 0 0 0 0 2 1 0 0 0 3 09:00-09:59 1 0 0 0 0 2 0 2 1 2 0 0 8 10:00-10:59 4 2 1 1 0 0 0 1 0 0 0 0 9 11:00-11:59 0 0 0 0 0 0 0 0 0 1 0 0 1 12:00-12:59 0 1 0 1 0 0 3 2 3 0 0 0 10 13:00-13:59 0 0 1 0 0 0 2 0 1 0 0 0 4 14:00-14:59 4 0 0 0 1 0 0 1 1 0 0 1 8 15:00-15:59 0 1 1 0 0 0 0 0 0 1 0 0 3 16:00-16:59 0 1 0 0 0 1 0 0 1 1 0 0 4 17:00-17:59 4 0 1 0 0 0 1 1 0 0 0 0 7 18:00-18:59 2 1 1 2 0 0 0 0 1 1 2 0 10 19:00-19:59 0 0 1 0 1 0 0 1 1 0 0 0 4 20:00-20:59 0 0 0 1 1 0 1 1 0 1 0 0 5 21:00-21:59 2 0 0 0 0 0 1 0 0 1 1 0 5 22:00-22:59 2 0 1 0 0 0 0 0 0 0 0 0 3 23:00-23:59 1 0 1 0 0 0 0 0 0 1 0 1 4 Total 22 10 13 5 3 3 8 14 10 9 3 2 102 Hourly Breakdown Stats -- Answers Sent:
Hour Jan
2010Feb
2010Mar
2010Apr
2010May
2010Jun
2010Jul
2010Aug
2010Sep
2010Oct
2010Nov
2010Dec
2010Total 08:00-08:59 1 0 1 0 1 0 1 1 0 0 0 0 5 09:00-09:59 1 0 3 1 1 0 0 0 1 2 0 0 9 10:00-10:59 1 0 3 1 0 0 0 3 2 1 1 0 12 11:00-11:59 1 2 1 0 0 2 0 0 1 0 0 0 7 12:00-12:59 0 3 0 0 0 0 1 1 0 0 0 0 5 13:00-13:59 0 0 2 0 0 0 1 1 0 1 0 0 5 14:00-14:59 1 1 1 1 0 0 2 2 4 2 3 1 18 15:00-15:59 4 1 2 0 0 0 0 0 2 0 0 0 9 16:00-16:59 0 1 2 1 1 0 1 4 0 0 1 0 11 17:00-17:59 0 1 0 0 0 0 1 0 0 1 1 1 5 18:00-18:59 3 0 0 1 0 0 1 0 0 0 0 0 5 19:00-19:59 0 0 0 0 0 0 0 2 0 0 0 0 2 20:00-20:59 0 0 0 0 0 0 0 1 0 0 0 0 1 21:00-21:59 1 0 0 0 0 0 0 0 0 0 0 0 1 23:00-23:59 0 0 0 0 0 1 0 0 0 0 0 0 1 Total 13 9 15 5 3 3 8 15 10 7 6 2 96 Hourly Breakdown Stats -- Questions Received via Patron Form:
Hour Jan
2010Feb
2010Mar
2010Apr
2010May
2010Jun
2010Jul
2010Aug
2010Sep
2010Oct
2010Nov
2010Dec
2010Total 00:00-00:59 0 1 2 0 0 0 0 0 0 0 0 0 3 01:00-01:59 2 0 0 0 0 0 0 1 0 0 0 0 3 02:00-02:59 0 0 1 0 0 0 0 0 0 0 0 0 1 03:00-03:59 0 1 0 0 0 0 0 0 0 0 0 0 1 04:00-04:59 0 1 0 0 0 0 0 1 0 0 0 0 2 06:00-06:59 0 1 1 0 0 0 0 0 0 0 0 0 2 07:00-07:59 0 0 1 0 0 0 0 1 0 0 0 0 2 08:00-08:59 0 0 0 0 0 0 0 2 1 0 0 0 3 09:00-09:59 1 0 0 0 0 2 0 2 1 2 0 0 8 10:00-10:59 4 2 1 1 0 0 0 1 0 0 0 0 9 11:00-11:59 0 0 0 0 0 0 0 0 0 1 0 0 1 12:00-12:59 0 1 0 1 0 0 3 2 3 0 0 0 10 13:00-13:59 0 0 1 0 0 0 2 0 1 0 0 0 4 14:00-14:59 4 0 0 0 1 0 0 1 1 0 0 1 8 15:00-15:59 0 1 1 0 0 0 0 0 0 1 0 0 3 16:00-16:59 0 1 0 0 0 1 0 0 1 1 0 0 4 17:00-17:59 4 0 1 0 0 0 1 1 0 0 0 0 7 18:00-18:59 2 1 1 2 0 0 0 0 1 1 2 0 10 19:00-19:59 0 0 1 0 1 0 0 1 1 0 0 0 4 20:00-20:59 0 0 0 1 1 0 1 1 0 1 0 0 5 21:00-21:59 2 0 0 0 0 0 1 0 0 1 1 0 5 22:00-22:59 2 0 1 0 0 0 0 0 0 0 0 0 3 23:00-23:59 1 0 1 0 0 0 0 0 0 1 0 1 4 Total 22 10 13 5 3 3 8 14 10 9 3 2 102 Hourly Breakdown Stats -- Number of Patrons Logon:
Hour Jan
2010Feb
2010Mar
2010Apr
2010May
2010Jun
2010Jul
2010Aug
2010Sep
2010Oct
2010Nov
2010Dec
2010Total 00:00-00:59 0 0 2 0 0 0 0 0 0 0 0 0 2 02:00-02:59 0 0 2 0 0 0 0 0 0 0 0 0 2 04:00-04:59 0 0 2 0 0 0 0 0 0 0 0 0 2 06:00-06:59 0 0 0 0 0 0 1 0 0 0 0 0 1 10:00-10:59 0 0 1 0 0 0 0 0 0 0 0 0 1 12:00-12:59 0 0 0 1 0 0 0 0 2 0 0 0 3 15:00-15:59 0 0 0 0 0 0 0 0 1 0 0 0 1 16:00-16:59 0 0 5 0 0 0 0 0 0 0 0 0 5 17:00-17:59 0 0 0 0 0 0 1 0 0 0 0 0 1 18:00-18:59 0 0 0 1 0 0 0 0 0 0 0 0 1 19:00-19:59 0 0 0 0 2 0 0 0 0 0 0 0 2 Total 0 0 12 2 2 0 2 0 3 0 0 0 21
Chat Service
Daily/Monthly Breakdown Stats:
All statistics here are reported in Eastern Time (-5 GMT)
| Time Period | Jan 2010 |
Feb 2010 |
Mar 2010 |
Apr 2010 |
May 2010 |
Jun 2010 |
Jul 2010 |
Aug 2010 |
Sep 2010 |
Oct 2010 |
Nov 2010 |
Dec 2010 |
Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Number of Chat Sessions Accepted (Total)** |
0 | 0 | 1 | 5 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 8 |
Hourly Breakdown Stats -- **Number (Total) of Chat Sessions Accepted:
Hour Jan
2010Feb
2010Mar
2010Apr
2010May
2010Jun
2010Jul
2010Aug
2010Sep
2010Oct
2010Nov
2010Dec
2010Total 08:00-08:59 0 0 0 5 1 1 0 0 0 0 0 0 7 13:00-13:59 0 0 1 0 0 0 0 0 0 0 0 0 1 Total 0 0 1 5 1 1 0 0 0 0 0 0 8